TERMS OF SERVICE — VELURA

GENERAL DESCRIPTION Welcome to Velura! The terms "we," "us," and "our" refer to Velura. Velura operates this store and website, including all information, content, features, tools, products, and services related thereto, for the purpose of providing you with a personalized shopping experience (the "Services"). Velura is powered by Shopify, which enables us to offer these Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty exclusions and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to the device type and settings you use.

We do not warrant that the appearance or quality of any product or service purchased will meet your expectations or be identical to those displayed in our online stores.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer.

SECTION 3 — ORDERS When you place an order, you are making an offer to purchase. Velura reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Velura confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Velura may not be able to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 — PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs, or import charges.

Prices published in our online stores may differ from prices offered in physical stores or online stores operated by third parties.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates.

SECTION 5 — SHIPPING AND DELIVERY We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, images, graphics, product reviews, video, and audio, are the property of Velura, its affiliates, or licensors and are protected by national and international intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

Velura names, logos, product and service names, designs, and slogans are trademarks of Velura or its affiliates or licensors. You must not use such trademarks without the prior written permission of Velura.

SECTION 7 — OPTIONAL TOOLS You may be provided access to third-party tools as part of the Services, over which we have no control or oversight. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsements. We shall have no liability whatsoever arising from your use of optional third-party tools.

SECTION 8 — THIRD-PARTY LINKS The Services may contain links to websites operated by third parties. We are not responsible for the content, accuracy, or policies of such sites. If you choose to leave the Services to access these sites, you do so at your own risk. We are not liable for any damages related to your access to third-party websites.

SECTION 9 — RELATIONSHIP WITH SHOPIFY Velura is powered by Shopify, which enables us to offer the Services to you. However, all sales and purchases made in our Store are made directly with Velura. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Velura, including any injury, damage, or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Velura.

SECTION 10 — PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read such privacy policy.

SECTION 11 — COMMENTS AND REVIEWS If you submit ideas, suggestions, comments, reviews, proposals, or any other content (collectively "Comments"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to all Comments, and that your Comments will comply with these Terms. We are under no obligation to maintain your Comments in confidence, pay compensation for them, or respond to them.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 — PROHIBITED USES You may only access and use the Services for lawful purposes. You may not access or use the Services for: illegal or malicious purposes; violating international, federal, or local regulations, rules, or laws; infringing upon intellectual property rights; harassing, abusing, insulting, harming, or defaming any person; transmitting false or misleading information; sending unsolicited advertising material such as spam or junk mail; impersonating any person or entity; or participating in any conduct that restricts or inhibits the use of the Services by others.

Furthermore, you agree not to: upload viruses or malicious code; reproduce, duplicate, copy, sell, or exploit any portion of the Services; collect personal information of others; use robots, spiders, data mining tools, or AI tools to access the Services; or interfere with the security features of the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 — AGENTS This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Service. "Agent" means any software or service that takes autonomous or semi-autonomous actions on behalf of any person or entity without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates strictly in accordance with the established requirements. Agents must identify themselves in all HTTP/HTTPS requests, not conceal that interactions come from an Agent, respond truthfully to any questions seeking to determine if interactions are human or computer-generated, and not circumvent any measures intended to block or limit Agent access.

SECTION 15 — TERMINATION We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to the date of termination.

SECTION 16 — DISCLAIMER OF WARRANTIES THE INFORMATION PRESENTED IN THE SERVICES IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY. EXCEPT AS EXPRESSLY STATED BY VELURA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SECTION 17 — LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VELURA, OUR PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS.

SECTION 18 — INDEMNIFICATION You agree to indemnify, defend, and hold harmless Velura, Shopify, and our affiliates, partners, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable legal fees, arising from: your breach of these Terms of Service, your violation of any law or rights of third parties, or your access and use of the Services.

SECTION 19 — SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, without affecting the validity and enforceability of the other remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior agreements, communications, and proposals between you and us.

SECTION 21 — ASSIGNMENT You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or prior notice.

SECTION 22 — GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial laws in the jurisdiction where Velura has its principal place of business. You and Velura consent to the jurisdiction and personal venue of such courts.

SECTION 23 — HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION Questions about the Terms of Service should be sent to:

📧 linyimarmoreno22@gmail.com 🏢 Velura 📍 Sabanitas, Panama**